Betting Rules

By opening an account, placing a wager or using a betting service, you agree to follow these rules. You are responsible for reading and understanding the rules that apply to your selected market, game, event or promotion before placing a bet. If a specific market or product rule conflicts with a general rule, the specific rule will generally apply to that market or product.

Betting services are intended only for people who are legally permitted to use them in their location. You must be at least the applicable legal gambling age and must comply with all laws that apply to you. Access may be restricted in some locations or for some products. Spinsy Casino may apply reasonable checks to confirm identity, age, location, account ownership or eligibility.

You must provide information that is accurate, current and complete. An account is personal to the registered account holder and must not be shared, sold, transferred or used by another person. You are responsible for keeping login details secure and for all activity carried out through your account, unless you promptly report suspected unauthorised access.

• Only one person may use an individual player account.
• You must not place bets on behalf of another person or allow another person to use your account.
• You must not use the service for unlawful activity, fraud, money laundering or any attempt to avoid account controls.
• You must not use tools, software or methods intended to manipulate the service or gain an unfair advantage.
• You must follow any product, event, market and promotional rules displayed on the website.

A bet is not placed until you have selected the relevant option, entered the required stake, reviewed the details and confirmed the wager through the betting interface. A confirmation message, bet reference or similar record may be provided after submission. You should check the details of every bet before confirming it and keep any reference information for your records.

A bet is normally accepted only when it has been successfully recorded by the betting system. A selection shown on screen is not a guarantee that a wager will be accepted. Spinsy Casino may decline, limit, suspend or cancel a bet where permitted by the applicable rules, including where there is a technical issue, obvious error, suspected fraud, a breach of these rules, or a problem affecting the relevant market or event.

The odds, prices, lines, selections and other details displayed at the time of confirmation form part of the bet record. If there is an obvious or manifest error, the affected bet may be corrected or cancelled in accordance with the applicable product rules. An obvious error can include an incorrectly displayed price, outcome, handicap, limit or other material betting detail that a reasonable player would recognise as incorrect.

You are responsible for checking that the stake, selection, odds, bet type and any other instructions are correct before submitting a wager. Once a bet has been accepted, it may not be changed or cancelled unless a cash-out, cancellation or other feature is specifically made available and the applicable conditions are met.

System errors and interruptions

Online services may be affected by maintenance, communication failures, device problems, internet interruptions or other technical events. If a bet is not recorded correctly, the available account history or system record may be used to determine whether it was accepted. You should not repeat a wager after an error message without first checking your account history, as this may result in more than one accepted bet.

Bets are settled using the official result or result source specified in the relevant market rules. Settlement may take place after the event has finished or after the information needed to determine the outcome becomes available. A result may be amended if the original result is corrected by the relevant governing body, official source or competition authority, subject to the applicable rules.

If an event is postponed, abandoned, interrupted, rescheduled or otherwise affected, the bet will be treated according to the rules for that product or market. Different outcomes may apply depending on whether the market was already determined, whether the event was completed within the relevant period and whether the original terms of the bet remain valid.

For sports and other events, the starting time shown on the website is provided for information and may change. It is your responsibility to check the market status and applicable conditions. Unless a market rule states otherwise, a selection may be void if the event or competition does not take place in the required form.

For casino and other games, outcomes are determined by the game’s rules and the results generated by the relevant game system. The result shown in the game or account record is used for settlement, subject to correction where there has been a technical fault, an obvious error or a breach of the applicable rules.

• Winning, losing, void and refunded bets are recorded in the account history.
• A bet may be settled as void where there is no valid outcome or where the applicable market rule requires it.
• Multiple or combination bets may be affected if one or more selections are void, depending on the bet type and market rules.
• Where a result cannot be verified reliably, Spinsy Casino may delay settlement while the relevant information is reviewed.
• A settlement decision does not remove your responsibility to review the specific rules displayed for the market.

Your available balance, pending wagers, settled bets and transaction history are displayed through your account where those features are available. You should review your account regularly and report any suspected error, unauthorised activity or discrepancy as soon as possible through the available support process. Records held in the betting system may be used to investigate and resolve a dispute.

Deposits, withdrawals and any applicable verification requirements are subject to the payment terms, account checks and legal obligations that apply to the service. A withdrawal may be delayed or restricted while identity, account ownership, source of funds or other required checks are completed. You must use payment methods that belong to you or that you are authorised to use.

If an account is credited incorrectly, including because of a technical or settlement error, the incorrect amount does not become available for legitimate use. Spinsy Casino may correct the account balance, reverse the relevant transaction or request repayment where appropriate. If you believe a correction is wrong, you should raise the issue promptly with the available support channel.

Any complaint about a bet should include enough information to identify the account and wager, such as the bet reference, date, market, stake and reason for the complaint. Complaints are reviewed under the applicable complaints process. You should not attempt to resolve a dispute by creating additional accounts, misrepresenting information or interfering with the service.

Gambling should be treated as entertainment, not as a way to earn money or recover losses. Set a budget before you play and only wager money you can afford to lose. Keep track of your deposits, stakes and time spent. Never chase losses, borrow money to gamble or continue playing because you feel under pressure.

1. Decide how much you can afford to spend before starting.
2. Use available deposit, spending, time or session controls where offered.
3. Take regular breaks and avoid gambling when affected by alcohol, drugs, stress or strong emotions.
4. Do not ask another person to gamble for you or use another person’s account.
5. If gambling is no longer enjoyable or is affecting your finances, relationships or wellbeing, stop and seek support.

You can use the responsible gambling tools and account restrictions made available through the website. These may include limits, time-outs or self-exclusion options. The available options and how they operate will be explained when you select them. A restriction may not take effect immediately in every circumstance, so you should stop placing bets while requesting help or a restriction.

If you are concerned about your gambling, consider speaking with a qualified support service or health professional in Australia. Support is available even if you are only beginning to notice a problem. You can also encourage a friend or family member to seek help if their gambling is causing concern.

These Betting Rules should be read with all other terms shown on the Spinsy Casino website. The rules may be updated when the service, products, technology or legal requirements change. The version displayed at the time of a bet will generally be relevant to that bet, subject to any correction required by law or to resolve an obvious error.