Contact Spinsy Casino

Need help with Spinsy Casino? Email support@spinsycasino-aud.com and tell us how we can assist. Our support team can help with general questions about your account, available services and using the website. To help us review your request efficiently, please provide clear and relevant information in your first message.

Spinsy Casino operates under licence 8048/JAZ issued by Curaçao eGaming and holds a licence from the Philippine Amusement and Gaming Corporation (PAGCOR), with financial operations overseen by the Offshore Finance Authority of the State of Anjouan.

How to get in touch

For assistance, contact Spinsy Casino by email at support@spinsycasino-aud.com. Please use the email address associated with your account where possible. Do not include your password, full payment card details or other sensitive information in your message. Support may request further information when needed to confirm account ownership or understand your question.

You may contact us about matters including:

Account access, profile details and verification questions
Deposits, withdrawals and other payment-related queries
Questions about bonus terms and applicable conditions
Technical problems, website errors or difficulties using your account
Responsible gambling information, account restrictions or requests for support

What to include in your message

Include your account email or username, a short description of the issue and any relevant screenshots if they may help explain the problem. Adding useful details, such as the approximate time an error occurred and the steps you took, can help support investigate faster. Please allow reasonable time for a response; enquiries are usually answered within 24 hours, although response times can vary depending on the nature and volume of requests.