Responsible Gaming

For many people, gambling is an occasional form of entertainment. However, gambling can become difficult to control for some players. The outcome of casino games is based on chance, and there is no guaranteed strategy, system or pattern that can ensure a win. Previous results do not affect future results, and a game that has not produced a win is not more likely to do so next time.

Only gamble with money set aside for leisure after essential expenses have been paid. Do not use money needed for rent, bills, food, education, debt repayments or other important commitments. Never borrow money, sell possessions or use credit to continue gambling. If gambling is causing stress, affecting relationships or making it difficult to meet financial responsibilities, take a break and seek support.

Practical ways to stay in control

• Decide how much time and money you can spend before you start.
• Set a gambling budget and treat it as an entertainment cost.
• Use available deposit, spending, loss or session controls where offered.
• Keep a record of your gambling activity so you can review your habits.
• Take regular breaks and avoid playing when tired, upset, angry or under the influence of alcohol or other substances.
• Do not chase losses or increase stakes to try to recover money.
• Avoid gambling as a response to financial pressure, loneliness or personal problems.
• Make sure gambling does not replace work, study, family time, sleep or other activities.

Problem gambling can develop gradually, and it is not always easy to recognise. You do not need to wait for a crisis before asking for help. Consider taking a break and speaking with a qualified support service if you notice changes in your thoughts, feelings or behaviour.

• Spending more time or money gambling than you intended.
• Thinking about gambling frequently or finding it difficult to focus on other things.
• Increasing your stakes because smaller bets no longer feel exciting.
• Trying to win back money after a loss.
• Hiding or minimising your gambling from family, friends or other people.
• Feeling restless, anxious, irritable or low when you are not gambling.
• Borrowing money, missing payments or experiencing financial difficulty because of gambling.
• Arguing with people close to you about gambling.
• Missing work, study, appointments or social activities.
• Gambling to escape stress, sadness, boredom or other difficult feelings.
• Attempting to stop or cut down but being unable to do so.

These signs do not mean that you have failed, but they may indicate that additional support would be useful. Speaking openly with someone you trust can be a helpful first step. Gambling support services in Australia can provide confidential advice, practical tools and counselling for players, as well as for family members and friends affected by someone else’s gambling.

Spinsy Casino may provide account controls designed to help you manage your gambling. Depending on the service and your location, these controls may include deposit limits, loss limits, wager limits, session limits, reality checks, time reminders or temporary breaks. Read the information shown in your account carefully before applying a control, as some settings may take effect immediately while others may have a cooling-off period.

Setting a limit

Choose a limit that reflects what you can genuinely afford to spend. A limit should be based on your income, essential costs and other financial commitments, not on the amount you hope to win. Review your settings regularly and reduce them if your circumstances change. Increasing a limit should never be used as a response to losses or a desire to continue playing.

Taking a break

If you feel gambling is becoming difficult to manage, stop playing and use the available break or account restriction options. A temporary break can create time to consider your habits without the pressure of an active session. During a break, avoid opening another account or using another gambling service to continue playing. If you need a longer-term solution, ask about self-exclusion and the steps available for restricting access to your account.

Self-exclusion

Self-exclusion is a stronger restriction for people who want to stop gambling for a specific period or longer. When requesting self-exclusion, provide accurate information and follow the instructions supplied by the service. Do not attempt to bypass an exclusion by creating a new account or using another person’s account. Account restrictions are intended to support your decision to stop, but they work best when combined with personal support and professional advice.

If you are worried about your gambling, seek help as early as possible. In Australia, free or low-cost gambling counselling and information may be available through national, state and territory support services. These services can help you understand your gambling, develop a plan, manage urges and address related financial or emotional concerns. You can also speak with your GP or another qualified health professional.

If you feel at immediate risk of harming yourself or someone else, contact emergency services or seek urgent assistance. Gambling-related stress can affect mental health, and urgent support should never be delayed.

Support for family and friends

Gambling can affect people who do not gamble themselves. If someone close to you is experiencing gambling harm, try to speak calmly and focus on the impact rather than blame. Do not lend money, cover debts or take responsibility for managing another adult’s gambling without appropriate advice. Protect shared finances where possible, keep important documents secure and obtain independent financial or legal guidance if needed.

Underage gambling and account safety

Gambling is only for people who meet the applicable legal age requirements. Do not allow children or other unauthorised people to access your account. Keep your login details private, use appropriate device security and log out after playing on a shared device. If you believe another person has used your account, contact the service through the available support channel as soon as possible.

Spinsy Casino encourages every player to make informed decisions and to use responsible gaming tools whenever they are needed. Gambling should stay within your personal limits and should never come before your health, relationships or financial wellbeing.